Returns & Exchanges

We want you to sparkle with confidence, which is why we offer a 30-day return policy on all unworn and unaltered fashion items. If your purchase doesn't meet your expectations, we are here to make the return process seamless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original DIAMOND DOTZ packaging, ensuring all tags are still attached and the product is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.